Knowledge-base answers
Mia reads your docs and FAQ collection and uses them to answer 60–80 % of standard requests directly.
First-line support that actually helps.
Mia answers recurring questions from your knowledge base, opens tickets when needed, and escalates real problems to humans.
How Mia helps in practice.
Ticketing integration
For complex cases, Mia automatically creates a ticket with context, priority, and category in your system.
Smart escalation
Mia recognises real issues and escalates immediately — to on-call, the right team, or an external partner.
Let Mia answer your next call.
60 minutes free — no credit card required. Go live in 10 minutes — or white-glove onboarding in 48 hours.